Privacy Policy for Alpheta Computer Service, LLC

Effective Date: 2024-10-01

Alpheta Computer Service, LLC (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, www.alphetacs.com (the “Site”), or contact us by SMS/text message.

1. Information We Collect

We may collect personal and non-personal information when you visit our Site or reach out to us via SMS/text message:

  • Personal Information: Such as your name, email address, phone number, and other details you provide when contacting us or using our services.
  • Phone Number: Collected if you choose to contact us via SMS/text.
  • Usage Information: Including browser type, IP address, and pages visited to help improve our Site.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services, including responding to inquiries received via SMS.
  • Communicate directly with you based on your inquiries or service requests.
  • Monitor and analyze trends, usage, and activities related to our Site.
  • Improve our services and develop new features.

3. SMS/Text Message Policy

When you initiate contact with us via SMS/text, you consent to receive a reply from us related to your inquiry or service request. We do not send unsolicited or promotional SMS/text messages.

  • Opt-Out: You may opt out of receiving further SMS replies at any time by texting “STOP” to the number you contacted or by contacting us directly.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information with trusted third-party service providers who assist us SMS communication services, provided they agree to keep your information confidential. We may also disclose information when required by law, such as to comply with a subpoena or similar legal process.

5. Data Security

We implement security measures to help safeguard your personal information from unauthorized access, use, or disclosure. However, please note that no internet or electronic storage method is 100% secure.

6. Children's Privacy

Our Site and SMS/texting services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

7. Your Choices

You may limit the personal information you provide to us and update, correct, or delete your information at any time. To manage your SMS/text preferences, you may:

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Alpheta Computer Service, LLC
Email: [email protected]
Phone: 330-275-1218